FIELD-SERVICE-CONSULTANT EXAM QUIZZES & PASS FIELD-SERVICE-CONSULTANT GUARANTEE

Field-Service-Consultant Exam Quizzes & Pass Field-Service-Consultant Guarantee

Field-Service-Consultant Exam Quizzes & Pass Field-Service-Consultant Guarantee

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To keep the Field-Service-Consultant practice questions in Salesforce PDF format up to date, we regularly update them to according to changes in the real Field-Service-Consultant exam content. This dedication to keep Salesforce Certified Field Service Consultant (Field-Service-Consultant) exam questions relevant to the Field-Service-Consultant actual test domain ensures that customers always get the most up-to-date Salesforce Field-Service-Consultant questions from Pass4sures.

Salesforce Certified Field Service Consultant Sample Questions (Q19-Q24):

NEW QUESTION # 19
universal container wants to make to easier for its managers to monitor prevention maintenance work order using dispatcher console Which two filtering options should manager use to find the appropriate work order?
Choose 2 answers

  • A. The prevention maintenance Gantt and filter the list to show only desired work orders
  • B. The dispatcher console MAO and filter the list to show only desired service appointment
  • C. The dispatcher console appointment list and filter the list to show only desired service Appointment
  • D. The dispatcher work order polygons and filters the list to show only desired service appointment

Answer: B,C


NEW QUESTION # 20
which configuration can universal containers use to brand the field service lightning mobile app?

  • A. Company address
  • B. Company colours
  • C. Company style sheets
  • D. Company logo

Answer: D


NEW QUESTION # 21
Universal Containers (UC) wants to deploy Knowledge to its field team,
How should UC ensure its Technicians can access Knowledge Articles offline?

  • A. Write a workflow that associates Articles to Work Orders based on a pickiist on the jork Order.
  • B. Create a custom mobile app that syncs articles based on Service Appointment assignments
  • C. Use Work Types to assign associated Articles to Work Orders.
  • D. Use the Salesforce mobile app with deep linking to the Salesforce Field Service mobile app.

Answer: C


NEW QUESTION # 22
Universal containers has a large volume of cancellations occurring on their Work Orders. The COO wants to manage Work Order cancellations and subsequent follow-ups. Which two options should a Consultant recommend? Choose 2 answers.

  • A. Change the Work Order with a closed status of "Cancelled."
  • B. Change the Work Order with a status of "New."
  • C. Create a child Work Order for the follow-up Work Order.
  • D. Re-use the existing Work Order for the follow-up.

Answer: A,D

Explanation:
Explanation
Changing the Work Order with a closed status of "Cancelled" allows tracking Work Order cancellations and subsequent follow-ups using reports or dashboards based on Work Order status field values[23. Re-using the existing Work Order for the follow-up allows maintaining the relationship between the original customer request and the follow-up action without creating duplicate records[24. Changing the Work Order with a status of "New" would not indicate that it was cancelled before. Creating a child Work Order for the follow-up Work Order would create an unnecessary hierarchy of Work Orders that could complicate reporting and scheduling.
References: [23. https://help.salesforce.com/s/articleView?id=sf.fs_work_orders.htm&type=5 [24.
https://trailhead.salesforce.com/en/content/learn/modules/field-service-lightning-basics/field-service-lightning-w


NEW QUESTION # 23
Approximately 70% of Universal Containers

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